Account Manager for Baltics & Ukraine

Tasks

• Manage and develop a portfolio of B2B clients including travel agencies and tour operators in the Baltics and Ukraine
• Build and maintain strong, long-term relationships with existing and prospective clients
• Contact the inactive clients by phone calls
• Provide product training, onboarding support, and ongoing assistance to clients
• Monitor account performance and proactively address client needs and escalations
• Maintain accurate records through CRM and back-office tools

Requirements

• Minimum 2 years of experience in account management or B2B sales
• Fluent in English and Russian (mandatory)
• Strong communication, relationship-building, and negotiation skills
• Proficiency with computers
• Well-organized, proactive, and client-oriented
• Based in Vilnius (or within 100km radius) (mandatory)

Advantages

• Experience in the travel or tourism industry
• Background in international B2B client management
• Existing network of contacts within the Baltic travel trade
• Additional language skills (Lithuanian, Ukrainian)

We Offer

• Competitive Salary: base salary + performance-based bonuses
• Exclusive Holiday Perks: enjoy superior offers for your holidays
• Professional Development: we invest in your growth with continuous learning opportunities
• Dynamic Team: join a friendly and supportive team of professionals
• Exclusive Location: work in a modern, pet-friendly office in the heart of Vilnius
• Work from Home: 2 days per week or more
• Convenient Parking: guaranteed free parking near the office
• Relaxed Atmosphere: unwind in our rest zone with foosball, free snacks, fruits, coffee, and even free beer!

Salary

• 2000 - 2500 EUR per month gross